Your information, handled plainly.

This policy applies to justonerealty.com and to information you submit through the forms on it. Just One Realty is a real estate and mortgage brokerage with offices at 1968 South Coast Hwy, Suite 3111, Laguna Beach, CA 92651.

It does not cover other companies’ websites you may reach from links here, including mapping services, listing portals and analytics providers. Their own policies govern what they do with your information.

We collect the information you choose to give us. On the investor inquiry form and the free valuation form, that generally means your name, email address, phone number and details about the property or investment you are asking about, such as address, type, condition, occupancy or budget, plus anything else you type into an open message field.

We do not ask for Social Security numbers, bank credentials or government identification through this website. If a loan application later requires that kind of documentation, it is collected through a separate secure lending process, not through a web form here.

Basic technical information may also be recorded automatically by our hosting and analytics providers, such as approximate location, browser type, referring page and the pages you view.

We use what you submit to respond to your inquiry. That means preparing a valuation or rent estimate, answering a question about management, financing or an association, following up by phone or email about the request you made, and keeping a record of the conversation so you do not have to repeat yourself.

We also use aggregate site statistics to understand which pages are useful and where people get stuck, so we can improve the site.

When you submit a form on this site, the contents are transmitted to our secure form processing service, an affiliated service operations platform we use to route, queue and track incoming requests so that nothing is lost between the website and the person who needs to answer it.

That platform handles the submission on our behalf, under our direction, for the purpose of responding to you. We also rely on ordinary service providers such as website hosting, email delivery and analytics. Providers are given only what they need to perform their function.

Just One Realty does not sell personal information, and we do not share it with third parties for their own cross-context behavioral advertising. We do not rent or trade inquiry lists. Information you submit is used to serve you.

We may disclose information where the law requires it, such as a valid subpoena or court order, or where it is necessary to establish or defend a legal claim.

This site may use cookies and similar technologies. Google Analytics may set cookies to measure how the site is used, including which pages are viewed and how visitors arrive. This data is used in aggregate to improve the site.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics measurement using the browser add-on Google provides for that purpose. Blocking cookies does not prevent you from using the site or submitting a form.

We do not respond to Do Not Track browser signals in a standardized way, because no common standard for honoring them has been adopted. We do honor recognized opt-out preference signals where required by California law.

We keep inquiry and valuation records for as long as needed to respond to you and to maintain a reasonable history of our dealings, and longer where real estate, mortgage or tax recordkeeping rules require it. When information is no longer needed for those purposes, it is deleted or de-identified.

If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act gives you specific rights over the personal information we hold about you.

• Right to know. You can ask what categories of personal information we have collected about you, where it came from, why we collected it, and who we disclosed it to.
• Right to delete. You can ask us to delete the personal information we collected from you, subject to legal exceptions such as recordkeeping obligations.
• Right to correct. You can ask us to correct inaccurate personal information we maintain about you.
• Right to opt out. You can direct us not to sell or share your personal information. We do not sell or share it, so there is nothing to opt out of, but the right stands.
• Right to non-discrimination. We will not deny you service, charge you a different price or give you a lesser level of service for exercising any of these rights.

To exercise any of these rights, call us at 949.887.9535 or reach us through the contact page. We will verify your request against information we already hold before acting on it, and we may ask an authorized agent to show proof of authority.

We use reasonable administrative and technical safeguards to protect what you submit, including encrypted transmission of form data. No method of transmission or storage is perfectly secure, so please do not send sensitive financial documents through an open web form or unencrypted email.

This site is intended for adults conducting real estate and lending business. We do not knowingly collect personal information from anyone under 16. If you believe a minor has submitted information, contact us and we will remove it.

We may update this policy as our services, providers or legal obligations change. When we do, we will revise the effective date at the top of this page. Material changes will be described here rather than made quietly.

Questions about this policy, or about information we hold, can go to Just One Realty, 1968 South Coast Hwy, Suite 3111, Laguna Beach, CA 92651, by phone at 949.887.9535, or through the contact page.